Always call 911 and follow the directions given. All dispatchers are medically trained and will instruct you on the best aid to give. If you are going to provide first aid, only provide the level of service you are comfortable with or have been trained in. Always respect and maintain the person’s privacy during a medical event.
Hands-only (compression) CPR and quick action to stop bleeding can save lives. You can get trained in CPR/First Aid Training through Risk Management and Insurance.
- Check for scene safety. Provide assistance if it safe for you to do so.
- Call 911 and do not hang up until the dispatcher ends the call.
- Call out for help from bystanders.
- Send an individual to meet emergency responders and bring them to the location of the person requiring assistance. Instruct others to help with crowd control.
- Do not move the person unless immediate danger is present.
- Try to keep the person warm and alert.
- Remain with the person until emergency personnel arrive.